Practice Management and HR · Self-Learning
Reviewed: 07/19/2021 · Valid until 07/19/2024
There is no real secret to enjoying dentistry, but there are ways to make it more pleasant for you, your staff, and your patients. To share some of those tips, Kirk Behrendt brings in Dr. Kevin Kross to help you enjoy more of your time at the office. His first tip: don't take things quite so seriously! Break the ice with new patients and spend time getting to know them. Most patients want to know about you and how you can help them, not the technical details of their teeth. For more of Dr. Kross’ tips and advice, listen to Episode 320 of The Best Practices Show!
Main Takeaways: Take CE courses to learn what they don't teach you in dental school.
Be open-minded toward different teaching philosophies.
Show gratitude, especially towards your team.
You don't need to work full-time!
Be very intentional with your time.
Figure out what you truly love about practicing dentistry and target that.
Don't take things quite so seriously.
Snippets: Dr. Kross’ background. (02:47—07:13)
His philosophy on dentistry. (07:57—09:56)
His secret to enjoying dentistry. (10:15—12:13)
Invest in continuing education. (12:31—15:57)
Learn what you didn't in dental school. (16:29—18:12)
Have an open mind on different teaching philosophies. (18:53—20:26)
Don't force patients into doing treatment. (21:29—24:52)
Icebreakers and one-liners in the office. (25:20—26:08)
Keeping the team together. (26:18—30:17)
Being intentional with your time. (30:18—32:49)
Advice to younger dentists. (33:12—34:26)
Last thoughts. (34:47—37:01)
Dr. Kross’ contact information. (37:16—37:33)
Reach Out to Dr. Kross:
Dr. Kross’ website: https://www.michiganavenuedentistry.com/
Dr. Kross’ Facebook: https://www.facebook.com/kevin.kross.336
Dr. Kevin Kross Bio:
Dr. Kevin Kross received his undergraduate degree in Biomedical Science from Western Michigan University and his doctorate from the University of Michigan. He is professionally affiliated with the American Dental Association and the Michigan Dental Association. He also serves as an adjunct faculty member at the University of Michigan. Dr. Kross is also a member of the Dawson Academy, an incredible resource for providing complete and consistent dental care.
Dr. Kross is married to Brittany Mailloux-Kross, DDS, who practices in Holland, Michigan. He keeps busy playing golf, fishing, cooking, and spending time with his nieces and nephews. He is also a fan of the Detroit Tigers and Michigan football.
Favorite movie quote: “That’s in the lumberyard, Danny.”
Favorite beverage: Cabernet Sauvignon.
Pet peeves: Over-talkers.
Personal trait that has gotten you in the most trouble: Oh boy, my mouth.
If I could shop for free at one store, which one would it be? Costco; would be the most practical.
Which of the Seven Dwarfs are you? Doc.
If you were guaranteed you’d be successful in a different profession, what would you want to do? President of the United States.
If you died tomorrow, what would your last meal be? Bern’s Steakhouse in Tampa.
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